Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you request a quote, submit audio files, or contact us for support.

Personal Information

• Name and contact information (email address, phone number)
• Project details and requirements
• Audio files and related materials
• Communication history and preferences

How We Use Your Information

We use the information we collect to:

• Provide audio processing and editing services
• Communicate about your projects and deliverables
• Process payments and maintain business records
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure file transfer protocols for audio files
• Automatic deletion of files after project completion
• Encrypted storage of personal information
• Regular security assessments and updates

Audio File Handling

We handle your audio files with the highest level of care:

• Files are processed on secure, isolated systems
• No permanent storage of client files on our servers
• Automatic deletion after delivery and confirmation
• No sharing or distribution of your content

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our quote form or email us directly.